Finding a fulfillment service that is a good fit for your company can be quite tricky.
For this reason, I’ve compiled a list of the top logistics providers of 2021 that you can use as a guide.
You will learn each of their unique features, pricing, advantages, drawbacks, and many more.
So, without further ado, let us begin!
What Are the Best Order Fulfillment Services?
If you want to flourish well, then you must work with the best in the field.
Here are three of the finest providers at the forefront of order fulfillment.
Equipped with state-of-the-art technology, they boast world-class services that’ll help grow any enterprise they touch.
They are also revered in their industry earning them multiple recognitions.
- ShipBob
- eFulfillment Service
- Freight Pros
#1 ShipBob
ShipBob was awarded as the #1 Best Fulfillment Technology by AdWeek’s Retail Awards in 2020.
It also ranked first on the Fast List of Chicago’s Fastest-Growing Companies.
This tech-enabled logistics provider streamlined order processing, warehouse, inventory management, and customized services.
Key Features
- Strategic Locations: ShipBob has multiple locations worldwide.
- Transparent Fees: ShipBob has transparent pricing with no hidden charges.
- Cloud-Based Software: Keeping tabs on your inventory levels and product performance is made easy through their cloud-based software.
- Real-Time Order Management: From purchase to delivery, you can see all of the information regarding an order in real-time.
- Branded Packaging: You will be able to utilize your own packaging and branded boxes.
Pros and Cons
| Pros | Cons |
| Same-day & 2-day shipping | Can be pricey |
| Broad integrations & APIs | |
| Top-notch customer service | |
| Hassle-free returns processing |
Best suited for
ShipBob is well suited for companies that are into competitive markets in the United States while also having an international customer base.
They have over 60 locations in the US alone and more than 15 centers in Canada, Australia, and Europe.
This means that you can offer 2-day and same-day shipping for buyers in the US.
Moreover, if the unboxing experience is a crucial part of your brand, then you should definitely keep ShipBob in mind as they offer personalized packaging options for their clients.
And if kitting is a service that your business requires, they can also provide it.
Price
ShipBob’s pricing is clearly stated on their website.
They charge a receiving flat rate of $25 for the first two hours and $35 per receiver after the first two hours.
As for the storage fee, they charge monthly for $5/bin, $10/shelf, and $40/palette.
For picking, it’s free for the first five orders and costs $0.20 thereafter.
The shipping fee, on the other hand, starts at $5.03 – $50+ and is dependent on the dimension, weight, destination, etc.
Also, a $3 processing fee per returned order is charged.
Standard packaging (plain boxes, tape, dunnage, & mailer) is free of cost.
If you want more details on their services, you can get in touch with them using this link.
#2 eFulfillment Service
Efulfillment Service is an industry leader in fulfillment services.
Their web-based control panel allows you to check inventory and monitor shipments online.
This multi-awarded 3PL company has earned the following distinctions:
- Top 3PL Provider (2016, 2017, 2018, & 2019)
- Inc. 5000 member
- Best Web Tool
- Fulfillment Ingenuity Award
- MRS Champion Award Winner
Key Features
- Simple Interface: Their software is simple and easy-to-use.
- Secure Data Center: Your information is protected through their network secured by multiple dedicated firewalls and physical security.
- Tracking Emails: You can send automatic and customizable tracking emails to your clients.
Pros and Cons
| Pros | Cons |
| No contracts and minimum order requirements | Lack customization options |
| Integrations & Compatibility | |
| No setup, integration, & long-term storage fees | |
| Cost-effective pricing |
Best suited for
Efulfillment Service is a good fit for small and medium-sized businesses that want affordable yet fast shipments.
The company carries out fulfillment through cross-docking – a method where goods are delivered into warehouses and then shipped straight away instead of being stored.
This means that larger companies may find it difficult to expand without the storage space.
Additionally, they do not have a lot of global centers to boost international sales.
Price
eFulfillment Services has quote-based pricing.
They also offer a free 30-day test drive program.
#3 Freight Pros
Freight Pros was voted as the Best Freight Broker in 2017 by Fit Small Business.
It also has glowing reviews on TrustPilot.
This freight broker company provides a variety of shipping solutions for their customers.
- Custom Freight Solutions
- Temperature-Controlled Freight
- Truckload Freight Shipping
- Intermodal Rail Shipping
- Expedited Freight
- LTL (Less than load) Freight Shipping
Key Features
- Freight Insight: You’ll get actionable shipping data through their online tools.
- Service Experts: Experts in the field will help educate you through consultation, videos, demos, and other resources.
- Innovative Technology: Through their central online-based system, you can see bill payments, quotes, and other information.
Pros and Cons
| Pros | Cons |
| Timely shipments | Customer support isn’t the best. |
| Streamlined inbound vendor management operations | Services can be costly. |
| Huge capacity transport | Not a lot of international locations |
Best suited for
Freight Pros is a good fit for businesses that appreciate high-quality delivery service, as well as those that transport heavy shipments and products that need refrigeration.
They have many warehouses in the US, which means that domestic deliveries are typically fast.
You may choose to opt for an expedited delivery for tight schedules.
And if you’re looking for a cheaper option, intermodal and rail transport are also great options.
However, they only have one international location in Canada, indicating that international shipments may not be as speedy.
Price
Their pricing is quote-based. You can get a free quote by clicking here.
#4 Fulfillment by Amazon
Fulfillment By Amazon has over 100 fulfillment services, more than 15 sort centers, and thousands of employees.
FBA centers can pick, pack, and ship your products all over the globe.
They also provide top-notch customer service.
Key Features
- Automatic Prime: You automatically qualify for Amazon Prime shipping which lets you get free 2-day delivery for your goods.
- Trusted Customer Service: Amazon’s customer support is free and is available 24/7.
- Specialized Services: They have a wide range of services to choose from whether you have a small business, want to sell overseas, third-party e-commerce stores, etc.
Pros and Cons
| Pros | Cons |
| Buy box priority | Long-term storage, unplanned services, & removal order fees |
| Cheap shipping | Pooled inventory |
| Stress-free logistics | Too costly for small-scale sellers |
| Fast delivery |
Best suited for
FBA is perfect for you if you sell small goods at a high rate – at least more than 40 products per month.
If your items sell slowly, you may not get much profit because of their fees such as a 15% deduction for sales, $40/month subscription fee, additional fees for shipping and handling, etc.
For this reason, despite the many advantages that their popular platform brings, low-volume sellers aren’t a good fit for Amazon.
Price
FBA’s fulfillment service fees differ from Amazon.com orders and multi-channel ones.
For Amazon.com orders, the price for standard-size goods ranges from $2.50 – $5.95.
The oversize products, on the other hand, are priced from $8.26 to $137.32.
If you have items that are hazardous and may require special handling, you can also sell and ship them to Amazon for $3.43 to $157.12.
As for orders fulfilled via multi-channel, their fees vary according to dimension and delivery speed.
Standard shipping, which is three to five days, costs from $3.95 to $143.30.
Meanwhile, the fee for two-day shipping ranges from $5.69 to $143.30.
Also, the fee for priority next-day shipping is from $12.80 to $143.30.
Interested in FBA for your business? Contact them now.
#5 FedEx Fulfillment
FedEx Fulfillment helps businesses grow through their world-class fulfillment services that include packaging, warehouse, and deliveries.
They also offer reliable and top-tier reverse logistics for their clients.
Key Features
- Reputable Transportation Network: FedEx is a well-known company that has a track record of first-class deliveries.
- Great For International Shipping: This corporation is popular for high-quality global shipments.
- Numerous Centers – FedEx has over 130 warehouses in Canada and the United States.
Pros and Cons
| Pros | Cons |
| All-in-one inventory tool | Customer assistance is inconsistent |
| Fewer investment risks | |
| E-commerce integrations | |
| Same-day and 2-day shipping |
Best suited for
FedEx Fulfillment is a great fit for companies that have a huge international customer base.
With about 600 facilities, they can easily give you access to more than 200 countries.
They also have unprecedented industry experience so if you are looking for fast and reliable delivery service, you should certainly choose FedEx.
Price
You can get a freight quote from FedEx Fulfillment through this link.
#6 Red Stag Fulfillment
Red Stag was awarded in 2019 as the Best Fulfillment Service by Fit Small Business.
Through cloud-based technology, they help B2C and B2B online merchants through their same-day fulfillment services, protected inventory management, and pick/pack/ship services.
Key Features
- 100% Accuracy Fulfillment: Red Stag Fulfillment offers the highest accuracy rate in the industry. In fact, if they make any mistake with shipping and packing, they will pay you $50.
- Dedicated Customer Agents: Their clients enjoy quick responses via support.
- Zero Shrinkage: This means that whenever a product of yours gets damaged upon transport to their warehouses, you will get a refund.
Pros and Cons
| Pros | Cons |
| Easy software integration | No international shipping option |
| Vast e-commerce platform partnerships | |
| No lengthy contracts |
Best suited for
Red Stag Fulfillment is a good fit for US-based companies with heavy and bulk shipments.
They are also exceptionally accountable and dependable.
So if these are something that you highly value as a business owner, you should definitely pick this provider.
Price
Picking and packing for the first item costs $2.25-2.65, and +30 cents for additional items.
Storage fees are $15/palette/month and $2/bin/month.
They also have a free 30-day trial that you can avail of by clicking this link.
#7 IDS Fulfillment
IDS Fulfillment is focused on direct-to-consumer, e-commerce, subscription box, and B2B companies.
With over 50 years of experience, they offer distribution, warehousing, and order fulfillment services.
Key Features
- Customized Packaging: IDS fulfillment is amazing at personalized packaging requirements.
- Quick US Deliveries: They are able to reach 95% of their customers in a 2-day ground service because of their strategic locations all over the US.
- Direct Selling Association Member: Their membership with this organization for over 10 years means that they are well-versed in direct selling and multilevel marketing needs.
Pros and Cons
| Pros | Cons |
| Can handle complicated inventory upkeep | No global shipments |
| Temperature-controlled storage | |
| Cheaper option for domestic shipments |
Best suited for
IDS Fulfillment is best suited for US-based businesses that have demanding logistics requirements, with fluctuating and highly seasonal order patterns, and are in the following niches:
- Medical/nutraceuticals
- Health and beauty
- Food and beverage
- Electronics and accessories
- Home furnishings
- Home accessories
- Apparel
- Shoes
- Jewelry
- Toys and games
Price
You can get a quote from IDS Fulfillment by clicking here.
#8 Ships-a-Lot
Ships-a-lot provides online fulfillment services that cover storage, packing, delivery, shipping, taxation, etc.
In 2017, they were awarded as the Best Fulfillment Service by Fit Small Business.
Key Features
- 99.98% Inventory Accuracy: Every item in their inventory is barcoded and their employees use scanners and iPads for accuracy.
- Stellar Customer Service: Their customer support is available 24/7.
- High-Speed Delivery: Utilizing machine learning structures to order scheduling and categorize orders. products are packed 24 hours each day.
Pros and Cons
| Pros | Cons |
| You get paid $20 for late shipments | For US-based businesses only |
| Partnership with well-known carriers | |
| Popular e-commerce platform integrations | |
| Seamless integration with popular platforms |
Best suited for
Ships-a-lot is perfect for US-based e-commerce companies that have a limited number of stock-keeping units (SKUs) with small and branded products.
Price
You can get a quote from Ships-a-lot through this link.
#9 WhiteBox
Whitebox’s omnichannel fulfillment services include kitting, product listing, inventory tracking, warehousing, etc.
They guarantee 99.9% order accuracy, 99.8% on-time delivery, and 99% US coverage via 2-day shipping.
They ship both domestic and international but most of their centers are located in the US.
Key Features
- Automated Ecommerce Processes: Whitebox takes care of details such as taking and posting item images, product descriptions, etc.
- Worry-Free Selling On Popular Channels: They also handle the activities involved in selling your products on marketplaces like Amazon.
- Quality Control System: Whitebox also offers quality control for your products, such as missing labels.
Pros and Cons
| Pros | Cons |
| Wide range of integrations | Only offers email and phone support |
| Cloud-hosted software | |
| Product return processing |
Best suited for
Whitebox is for companies that are into big-box retail, direct-to-consumer e-commerce, Amazon Seller Fulfilled Prime, drop shipping, and those that need marketplace preparation.
If your customer base is primarily located in the US, their order accuracy, timely delivery including 2-day shipping can be indispensable assets to your company.
Price
Pricing for Whitebox is done via quote. You can get started by clicking here.
#10 Rakuten Super Logistics
Rakuten Super Logistics is an e-commerce fulfillment service with high service accuracy and includes quality checks.
It also has more than 15 warehouses located in the United States.
Key Features
- Guaranteed Speedy Delivery: Due to the number of its domestic centers all over the United States, 2-day shipping is guaranteed.
- RSL SmartFill: Fulfillment is made through Rakuten Super Logistics (RSL) SmartFill. One of its features includes adding personalized messages to packaging slips for your buyers.
- Cheap Rates: The SmartShip Optimizer, a smart calculator, utilizes state-of-the-art analytics to calculate the cheapest delivery route for delivery.
Pros and Cons
| Pros | Cons |
| Cloud-hosted order service | No international options |
| Close integrations with major e-commerce platforms | |
| 2-day shipping |
Best suited for
Rakuten Super Logistics is well-suited for large organizations, with about 4,500 orders per month and diversified fulfillment needs.
They specialized in a wide range of inventory that includes nutraceuticals, cosmetics, electronics, and clothing.
They also deal with some hazmat materials with limited shelf life.
They have facilities for goods that need to be refrigerated.
However, they cannot handle medical-grade pharmaceuticals.
Price
Their pricing is based on quotes. You can get it here.
#11 ShipMonk
ShipMonk offers fulfillment services and inventory management.
It includes custom packaging materials that can also include personalized messages, promotional inserts, stickers, etc.
Its software is user-friendly and allows clients to view stocks in real-time.
Key Features
- Transparent Pricing: Unlike most companies that use quote-based pricing, you can find details about the costs readily displayed on their website.
- 99% Picking Accuracy: Because ShipMonk is highly invested in automation technology for their warehouses, they are able to get 99.9% picking accuracy.
- Discounted Shipping Rates: Since the company partners with every major carrier, they can pass on the discounts to their clients.
Pros and Cons
| Pros | Cons |
| Cloud-based technology | Provides international shipping rates but with no global shipping fulfillment |
| Integration with 65 APIs | No mobile app |
| 24/7 customer support | Additional fees included in monthly cost |
Best suited for`
ShipMonk is best suited for small-sized US retailers that are interested in SKU tracking and warehousing.
It is also a good option for Etsy fulfillment/Groupon, crowdfunding fulfillment, Seller Fulfilled Prime, FBA prep services, retail fulfillment, and subscription box fulfillment.
Price
You can avail of a free trial and schedule a demo for ShipMonk.
They also have detailed pricing plans for e-commerce, subscriptions box, retail, and Amazon sellers.
You can see the full pricing plan here.
#12 Fulfillify
As a division of Complemar, Fulfillify lets its clients access the network of resources, staff, and warehouses from its larger parent organization at a much lower cost.
In 2016, Fulfillify was awarded as the Top 3PL company by MultiChannel Merchant.
Key Features
- Mobile-First Technology: Their platform has a mobile-responsive technology.
- 99% Order Accuracy: Guided by the 5S and Six Sigma standards, they are able to achieve 99% order accuracy as well as 98% inventory accuracy.
- Experienced Staff: This company ships over 75 million packages yearly with more than 100 dedicated expert staff.
Pros and Cons
| Pros | Cons |
| Shopping carts sync | US-based businesses only |
| Web-based platform | |
| Returns management programs | |
| Integrated warehouse systems |
Best suited for
Fulfillify is a great fit for mid-sized US retailers with orders ranging from 100-1,000 per month.
If your business requires custom order assemblies and expert kitting, this is also their specializations.
Price
Fulfillify has a pricing scale that you can use.
Interested in this fulfillment provider? Head over to their site to learn more.
#13 Fulfillment.com
Fulfillment.com is a cloud-based fulfillment service that helps independent online retailers all around the world.
They have secure centers located in Canada, Mexico, Australia, Europe, UK, and the United States.
Key Features
- Worldwide Fulfillment: You can expand your customer-base with ease with Fulfillment.com’s vast network of centers located around the world.
- Product Manufacturing: You can also save money by using their volume discounts with top-quality manufacturers.
- Dedicated Customer Support: Fulfillment.com gives its clients a dedicated customer service agent that also performs as a personal assistant.
Pros and Cons
| Pros | Cons |
| 2-day and same-delivery | Non-refundable deposit |
| Cloud-based software | |
| Real-time inventory management | |
| Free ecommerce education |
Best suited for
This company is a great fit for online retailers that need cost-effective domestic and international order fulfillment services.
For those who are looking to save on manufacturing, you can also partner with them to work with first-rate manufacturers.
Price
Fulfillment.com’s pricing starts at $10 per month.
Request a quote by clicking this link.
#14 Simpl Fulfillment
Harnessing the power of automation, Simpl fulfillment fosters the growth of ecommerce companies.
It has a 48-hour or less inventory processing to hamper selling downtime.
With their 99.98 pick accuracy, they can ship orders on the same day of the purchase.
They also have a web-based application that allows you to track inventory and orders in real-time, as well as sync all your stores that are connected to the platform.
Key Features
- Wide Range Of Services: They offer fulfillment services for e-commerce, crowdfunding, subscription box, FBA prep, and many more.
- Includes International Orders: Simpl fulfillment ships to over 220 countries.
- Assigned Account Manager: Each client will have an account manager that will assist with the onboarding and fulfillment process.
Pros and Cons
| Pros | Cons |
| Major platforms integration | Has software fee |
| Allows miscellaneous warehouse work | |
| Custom packaging | |
| No hidden fees |
Best suited for
Simpl Fulfillment is best suited for companies that are into crowdfunding fulfillment and brands that require personalized packaging and printing materials.
They can also handle international shipments to over 220 countries and territories.
Also, they have prep services and a flat rate specifically for Amazon FBA.
Moreover, they have assembling and kitting services for subscription boxes. They make sure that subscriptions are packed in accordance with your specifications for your clients’ worthwhile unboxing experience.
If you have an international customer base, you can also take advantage of their partnership with major carriers and avail of their postage discounts.
Price
They offer free receiving services.
Their storage fee, on the other hand, is priced at $10/week.
Packing cost also starts at $1.53.
Meanwhile, their pricing plans for picking, label/postage vary.
You can schedule a demo from them by clicking this link.
#15 ShipHype
ShipHype helps merchants with order fulfillment services for their North American customers.
With warehouses located all over Canada and the USA, they handle everything from receiving, picking, packing, storing, and shipping goods.
Key Features
- Lower Shipping Rates: ShipHype’s partnership with major carriers allows affordable shipping costs for your goods.
- Shipping Calculator: ShipHype has an easy-to-use shipping calculator that you can estimate rates for parcel, lettermail, and LTL packages.
- Express Delivery: For Canadian and American clients, the company offers same-day shipping with a cutoff period.
Pros and Cons
| Pros | Cons |
| Partner with well-established carriers | No live support |
| Integration with popular marketplaces | Limited locations |
| No startup fees | |
| Returns handling |
Best suited for
ShipHype is a good fit for businesses with strong US and Canadian customer base.
Their warehouses are strategically built on the coasts, making 2-day shipping possible for North American buyers.
They also offer reliable solutions for crowdfunding, FBA prep, e-commerce fulfillment, and subscription box fulfillment.
Price
They have an extensive list of pricing information on their site.
As for e-commerce/FBM fulfillment, here are the costs.
As for subscription box fulfillment, this is their pricing.
On the other hand, their Amazon FBA prep pricing is as follows.
For B2B pricing, this is their pricing list.
To view their complete pricing list, click this link.
#16 Easyship
EasyShip is a cloud-hosted platform that allows coordination with international and domestic shipments as well as a tool for management.
It connects e-commerce stores with more than 250 shipping couriers.
Key Features
- Cross-Border Shipping: EasyShip solves cross-border issues for merchants allowing them to deliver without geographic limitations.
- Streamlined Fulfillment Operations: EasyShip’s framework and processes are simple and straightforward.
- Comparable Shipping Rates: The Rates at Checkout feature allows customers to choose among three different types of shipping cost.
Pros and Cons
| Pros | Cons |
| 24/7 customer service | Can have costly hidden fees |
| Integration with major platforms | Software lag |
| No special contracts and upfront payments |
Best suited for
EasyShip is well-suited for e-commerce businesses and dropshippers that want discounted international shipping.
You will also have no issues regarding international taxes and duty charges.
Price
EasyShip has subscription plans that you can start for free.
You can also pay annually which lets you save up to 20%.
You can also use their shipping cost calculator to estimate expenses.
Learn more about what EasyShip has to offer and visit their website.
#17 ShipWire
ShipWire is a shipping and fulfillment platform with warehouses located worldwide.
Key Features
- Easy Onboarding: Getting started with ShipWire is very simple. Its dashboard is also intuitive and user-friendly.
- Massive Number Of Fulfillment Centers: It has over 154 warehouses in 45 countries.
- Intelligent Carrier Optimization: ShipWire lets you choose the most time-effective and affordable shipping solution.
Pros and Cons
| Pros | Cons |
| Integration with over 100 e-commerce platforms | No mobile app |
| Same-day shipping | Unclear pricing |
| Branding customization | Customer service isn’t good. |
Best suited for
ShipWire is best suited for retail companies with dropshipping automation systems with a huge international market.
It also supports crowdfunding, as well as B2C and B2B shipping.
Price
ShipWire has a quote-based pricing model that you can get here.
“Consumer expectations are constantly changing. As a business owner, you need to merge with companies that match your customer’s continuously evolving demands.”
— Burkhard Berger
Benefits of Using an eCommerce Fulfillment Company
Hiring an eCommerce fulfillment company has a lot of upsides like the following.
- Reduced shipping costs
- Faster delivery
- Handled customer service, inventory, and returns
- Wider consumer reach
What Should You Look For In an Order Fulfillment Service?
Finding a fulfillment service that is a great fit is vital for your business.
Here are six factors to look out for when selecting one.
- Quick and on-time shipments
- Delivery professionalism
- Trackable packages
- Easy-to-implement software
- Damage-preventive packaging
Conclusion
That’s it! What order fulfillment service are you considering using? Let us know in the comments below.
